Privacy Policy
Pronetsys Limited ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect through our website, how we use it, and the choices you have.
On this page
1. Information we collect
Information you give us
When you contact us through the enquiry form on this website, we collect the details you provide: your name, email address, phone number (if supplied), the subject, and your message. We use these details only to respond to your enquiry.
Information collected automatically
Like most websites, our server automatically records standard technical information when you visit — such as your IP address, browser type and version, the pages you view, and the date and time of access. These logs help us keep the site secure, diagnose problems, and understand general usage. To help prevent abuse, our contact form also records the IP address from which a message is sent.
2. How we use information
We use the information described above to:
- respond to your enquiries and provide the services you request;
- operate, maintain, and improve our website;
- protect the security and integrity of our website and systems; and
- comply with our legal and regulatory obligations.
3. Cookies & tracking
This website does not set its own advertising or tracking cookies, and we do not use third-party analytics that profile you across sites. If we introduce cookies or analytics in future, we will update this policy and, where required, ask for your consent.
4. Third-party services
Our website relies on a small number of third-party services:
- Google Fonts — we load fonts hosted by Google to display the site. When your browser requests these fonts, your IP address is shared with Google. See Google's Privacy Policy.
- Web & email hosting — our website and email are hosted on our service provider's servers, and contact-form messages are delivered to us by email.
- Linked services — where we link to services such as webmail, email login, or WhatsApp, those services process your information under their own privacy policies.
5. How we share information
We do not sell or rent your personal information. We share it only where necessary — for example, with the service providers who help us operate our website and communications, or where we are required to do so by law or to protect our legal rights.
6. Data retention
We keep enquiry correspondence only for as long as needed to respond to you and to maintain reasonable business records, after which it is deleted. Server logs are retained for a limited period for security and diagnostic purposes.
7. Data security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Under applicable data protection law — including Jamaica's Data Protection Act — you may have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond in accordance with the law.
9. External links
Our website contains links to external sites that we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies.
10. Children's privacy
Our website and services are intended for a general business audience and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us: